If the order is cancelled after processing, the amount will be added to Every.pk Wallet, and if Before processing, the amount will go to the same account from which the payment was made.

If the food however, is prepared and the following scenarios are there, you will not be refunded:

• Incorrect / incomplete address
• Duplicate order
• No response from customers’ side when the rider is at the delivery location
• A change in decision after food is prepared or product is dispatched