Shipping Policy

Delivery / Shipping Policy



  1. The images of the Products are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflects the colour of the Products. The colour of the Products delivered may vary slightly from those images.
  2. Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our site may vary slightly from the Products.
  3. The packaging of the Products may vary from that shown on images on our site.
  4. We reserve the right to amend the specification or packaging of the Products if required by any applicable statutory or regulatory requirement.

Delivery, transfer of risk and title

  1. We may provide you with an estimated delivery date. Occasionally, our delivery to you may be affected by an Event Outside Our Control. See clause 7 (Events outside our control) for our responsibilities when this happens.
  2. Delivery is completed once the Products have been unloaded at the address for delivery set out in the order, and the delivered Products will be at your risk from that time.
  3. You own the Products once we have received payment in full, including all applicable delivery charges.

Price of the Products and delivery charges

  1. The prices of the Products will be as quoted on our site at the time you submit your order. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered into the system. 
  2. Prices for the Products are subject to change without notice, but changes will not affect any order you have already placed.
  3. The price of the Products includes sales tax (GST) and any other relevant taxes imposed by the Authorities from time to time. The rate of any applicable [taxes] is displayed on the check-out page. The price of the Products does not include delivery/shipping charges. Our delivery/shipping charges are provided to you during the check-out process, before you confirm your order.
  4. It is always possible that, despite our best efforts, some of the Products on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered:
    1. We will charge the lower amount when dispatching the Products to you, where the Products’ correct price is less than the price stated on our site.
    2. We will contact you in writing as soon as possible to inform you of the error if the Products' correct price is higher than the price stated on our site and we will give you the option of continuing to purchase the Products at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. However, if we mistakenly accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognised by you as a mispricing, we may cancel supply of the Products and refund you any sums you have paid.